IT Solutions

IT Maintenance & Support

In today’s environment, the computing infrastructure is an integral part of a business. Downtime due to failure can cost companies a great amount of money. IntegraTech has maintenance and support plans that can help prevent avoidable outages.

Monthly Support Services:

  • Onsite or remote support (telephone, email, VPN)
  • Monitoring of servers, workstations, routers, firewalls
  • Virus alerts, security warnings, virus definition and system updates verification Monitor backup process, restore sample backup data to verify integrity
  • Check server logs for errors and potential problems
  • Technical recommendations related to your infrastructure

Network Integration

Integratech works with all options available to clients at each step of the custom network build – from the cabling infrastructure of the LAN/WAN/VoIP/Wireless to secure firewalls, remote access software, desktop applications and individual access configurations.

  • Network performance analysis, upgrade and expansions
  • Design and implementation of single or multiple locations connectivity
  • Upgrading servers and workstations
  • Server rescue, network troubleshooting, and remedy
  • Establish Internet connectivity, setup email accounts
  • Gigabit switch installation for improving network bandwidth
  • Wireless LAN implementation and security
  • VoIP Deployment and connectivity
  • Network diagram documentation of entire LAN/WAN/VoIP/Wireless

Operating Systems

Microsoft products are deployed across the world and they outperform other systems by ease of installation and availability of applications.

Our approach is to recommend the right platform for each specific environment. With diverse experience we are able to help many companies take advantage of multiple solutions.

Security

Security over your network is a critical part of its stability. We work with clients to design and implement security solutions that protect their infrastructure. While it is important to install and maintain antivirus software, it is equally vital to configure it correctly to provide complete protection. Improper configuration can cause systems to fail and even damage data. We have extensive experience with the industry’s leading antivirus software companies allowing us to recommend and implement the right solution, including:

  • Recommend and implement the right Firewall/VPN for enhanced security;
  • Design and implementation of Remote Access and site-to-site VPN;
  • Provide support and security updates
  • Antivirus / Anti-SPAM / Anti-Relay Design and Implementation
  • Security evaluation of current email, desktop, and server antivirus solution
  • Provide Customer training and support
  • Provide complete documentation
  • Outsourcing firewall and security management relieves the burden from the client and allows them to focus on their core business.

Please review our Support Options for more detailed information and contact us anytime.

Backup / Disaster Recovery


One of the most important assets is the information and data, deployment of Backup and Disaster Recovery solutions are critical. We can work with clients to evaluate and deploy a reliable Backup and Disaster Recovery Plan.

  • Evaluation of current backup and/or disaster recovery plan
  • Recommend the right hardware and software backup/restore solution
  • Installation and configuration of products
  • Work with client to implement a feasible schedule for backup and off-site storage
  • Provide support, training and documentation.